Returns Policy for Locksmiths.City

Effective Date: 07.10.2024

At Locksmiths.City, our goal is to connect you with trusted locksmiths for your service needs. As an online directory, we do not provide locksmith services directly, and therefore do not sell any products or services ourselves. However, we want to ensure transparency for users and locksmith professionals regarding any payments or services advertised on our Website.

1. Nature of Services

Locksmiths.City provides a platform that allows users to find and connect with locksmith service providers. We do not directly provide any locksmithing services, nor do we engage in the sale of physical goods.

2. Advertising Refunds

If you are a locksmith who has purchased an advertising package on Locksmiths.City, the following refund policy applies:

Cancellation Requests: If you wish to cancel your advertising package, please contact us within 14 days of your purchase date for a full refund, provided the advertisement has not yet been published or displayed.

Partial Refunds: If your advertisement has already been published, you may be eligible for a partial refund, depending on the duration it has been active and the services rendered.

No Refunds After Full Service: Once an advertising package has been fully provided, refunds will not be issued.

3. Service Issues with Locksmiths

If you have an issue with a locksmith service that you found through our platform, please contact the locksmith directly. Locksmiths.City does not provide locksmith services, and we are not responsible for the work carried out by any locksmith listed on our Website. Any disputes regarding services, payments, or returns should be resolved directly between the customer and the locksmith.

4. Contact Us

If you have any questions or concerns regarding our returns policy, please contact us:

Email: info@locksmiths.city

We will do our best to address your concerns and ensure you have a positive experience using Locksmiths.City.

5. Changes to This Policy

We reserve the right to modify this Returns Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we handle refunds.

Thank you for using Locksmiths.City. We value your trust and are here to assist you with any questions or issues regarding our platform.